Frequently Asked Questions


Lost password? Can’t get in?

Enter your email address in the “member login” box at the top of the right column. Click the “forgot password” button. Your password will be emailed to you. Hint 1: you must use the SAME email address you used when you purchased your membership. Hint 2: look in your junk/spam folder if you don’t see email within a few minutes.

Who is on the SUCCESS CALL?

High performing real estate agents from across North America reveal their success secrets, strategies, and systems in up-close-and-personal conversations.

TOP AGENTS. The TOP AGENTS close 100, 200, 300 homes per year and more. They sell $10 million, $20 million, $30 million per year and more. They earn $300,000, $500,000, $1,000,000 per year and more. Listen each month to these TOP AGENTS and apply their ideas to your business.

RISING AGENTS. The RISING AGENTS are performing above average in their markets. The RISING AGENTS are closing 25 to 100 transactions per year and are moving up to top agent status. Sometimes the performance levels of the TOP AGENTS seem daunting for new and aspiring agents. Listening to agents just a few levels up, may provide a more achievable intermediate goal. Listen each month to these RISING AGENTS and incorporate these ideas into your business.

How often are the calls?

Twice a month.

What format is the call?

Audio. Listen and learn online or download the MP3 and listen on your iPod.

Who conducts the calls?

Mike Cerrone has the privilege and honor of conducting the SUCCESS CALLS each month. Mike has been a real estate agent since 1993. Some agents shoot to immediate success and accomplishment. Mike was NOT one of them. He struggled in the early years. Eventually he listened to conversations with top agents. The ideas he heard inspired him. Mike duplicated many of those same ideas into his business. After a while, he started to experience success. In his best year, he closed 113 transactions and was listed in the Top 300 Residential Salespeople by the National Association of Realtors® magazine (#263). After many years of success, Mike realized it was time to pay things forward. Mike decided he should find top agents, talk to them, and distribute that knowledge to new and aspiring agents. He started Master Mind Agent to get the word out. Now you can listen to top agents from across North America as they reveal their success secrets, strategies and systems in SUCCESS CALLS.

Why should I listen?

Mimic and master. To become a top agent, you have to DO what top agents DO. Listen each month as the top agents reveal their success secrets, strategies and systems. Each call digs deep into the thought process, the mind-set, and the actions it takes to be a top agent. We’ll pull back the curtain and expose the inner workings of their organizations. You’ll get a rare look inside these high-performance machines. Then you can mimic the top agents, master the top agent methods, and become a top agent. Contrary to popular believe, most top agents want to share their success concepts with their peers. All the top agents had to start at ground zero. Most were helped along the way. Now they’re “paying forward” their knowledge and experience.

How do I receive the calls?

You will have access to each monthly call on this website 24 hours per day, 7 days per week, for as long as you are a member. You can listen online or download the audio recording as a mp3 file. Then you can listen on your iPod or burn the file to a CD and listen in your car. Use your imagination. Your only restriction is this: you can not use the audio recordings for commercial use (copy, duplicate, distribute, sale, or broadcast) without the explicit written permission of Master Mind Agent. SUCCESS CALLS audio recordings are sold to you for your personal use only.

How much does it cost?

See the price & plans page at: Price & Plans. For billing, 1 month equals 30 days and 1 year equals 365 days.

Will the membership fee ever increase?

When you join today, you’ll lock-in your membership fee (monthly) at the same low price for as long as you stay a member. In the future, the membership fee may go up for new members, but not for you. It’s my way of saying “thank you” for being a loyal member.

How do I join?

Go to the “Sign Up” page (see the tab at the top of this page). Read and follow the directions. After you click the “Buy” button, you will will be taken to PayPal where you can set up an account and purchase on a secure server using any major credit card or debit card (takes about 3 minutes). After you pay, you will receive an email with your membership username and password. Then you can access the site whenever you want. For your convenience, your credit card or debit card will be kept on file and charged the monthly membership fee each month you stay.

Can I pay with check, cash, or money order?

No. We only accept credit card, debit card, or PayPal.

Am I locked into a long term agreement?

There’s no long term contract or commitment. The Monthly Pass is a simple month-to-month agreement. You can cancel your membership at anytime, but you’ll lose your membership access at the end of that billing period.

Can I buy a single call?

Yes. You can purchase single interviews one-at-a-time with or without being a member. In the Contact Us form, tell us which interview you want to purchase.  The price is $39.95 for each call.

How do I login?

From any page, use the “Member Login” box in the upper right corner of the page. Enter your username (email) and password.

How do I modify my member profile or password?

From any page, select the “My Club Area” tab from the menu at the top of the page. Select “My Registration”. Follow the directions on the page.

How do I see a list of my content?

From any page, select the “My Club Area” tab from the menu at the top of the page. Select “My Success Calls”. You will see a list of all the page links you have access to. Click on a link to see the content and listen to the call.

How do I cancel my membership?

Simply go to PayPal.com, login to your account, find the MasterMindAgent subscription, and cancel your membership. The membership subscription must be cancelled at PayPal by you. We do not have access to your PayPal account. Just remember you will lose your membership access at the end of that billing period. If you rejoin in the future, you will have to start as a new member (you will not have access to your prior calls without paying again) and will have to pay the new (probably higher) monthly membership fee rate. We hope you decide to stay.

Can I nominate an agent for a call?

Yes. Click the “Nominate” button in the top menu under “Help” and follow the directions. Or email us (see “Contact Us” page) your nominee’s name, contact information (phone, email, etc.), and why you think they would make a great call.

Can I nominate myself for a call?

Yes.

What is the minimum criteria to be on a call?

Here is the minimum criteria to be a TOP AGENT:

  • Closed 100 homes or more last year, or
  • Sold $10 million or more in sales last year, or
  • Earned $300,000 or more in gross commission income last year.

Here is the minimum criteria to be a RISING AGENT:

  • Closed 25 homes or more last year, or
  • Sold $5 million or more in sales last year, or
  • Earned $100,000 or more in gross commission income last year.

What happened to the Interview of the Month CLUB?

Still here.  The name changed to SUCCESS CALLS.  Same great top agent calls.  Different name.

Have a question that was not answered above?

Please send us your question by clicking the “Contact Us” button in the top menu. We will respond promptly.

 

 

 

 

Thank you for your interest in Master Mind Agent and SUCCESS CALLS.